EXCHANGE POLICY
We offer a hassle-free exchange policy to ensure your shopping experience with us is enjoyable and stress-free.
Eligibility for Exchanges:
To be eligible for an exchange, the item must be in its original condition, unworn, unwashed, and with all tags and labels attached.
Personalized, custom-made, and final sale items are not eligible for exchange, unless there is a manufacturing defect or shipping damage.
Personalized, custom-made, and final sale items are not eligible for exchange, unless there is a manufacturing defect or shipping damage.
Exchange Process:
Contact our customer support team via Whatsapp +92 337 2109968.
Provide your order number, the item(s) you wish to exchange, and the reason for the exchange.
Provide your order number, the item(s) you wish to exchange, and the reason for the exchange.
Shipping the Exchange Items:
Once your exchange request is approved, you will be provided with a return shipping address.
Ship the received product back to our shipping address for exchange through any reliable courier service.
Ensure the item is securely packed in its original packaging or a suitable alternative to prevent any damage during transit.
We recommend using a trackable shipping method to ensure safe and reliable delivery.
Shipping costs for sending the item back for exchange will be the responsibility of the customer.
Ship the received product back to our shipping address for exchange through any reliable courier service.
Ensure the item is securely packed in its original packaging or a suitable alternative to prevent any damage during transit.
We recommend using a trackable shipping method to ensure safe and reliable delivery.
Shipping costs for sending the item back for exchange will be the responsibility of the customer.
Exchange Options:
You can choose to exchange the item for a different size, color, or style, subject to availability.
If the requested exchange item is of higher value than the original item, the customer will be responsible for paying the price difference.
If the requested exchange item is of higher value than the original item, the customer will be responsible for paying the price difference.